Privacy Policy

PRIVACY POLICY

Last updated: March 2026

Your Privacy Matters

At St George Cool Decking, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website and submit inquiries.

Information We Collect

When you submit a form on our website, we collect the following personal information:

  • • Full name
  • • Phone number
  • • Email address
  • • Property address
  • • Project details and inquiries

How We Use Your Information

We use the information you provide to:

  • • Respond to your inquiries and requests
  • • Provide free estimates and project quotes
  • • Communicate about services and scheduling
  • • Send service updates and follow-up information
  • • Improve our services and website experience

SMS Communication & Consent

By submitting your phone number through our website contact form, you explicitly consent to receive SMS (text) messages from St George Cool Decking. These messages may include:

  • • Responses to your quote request
  • • Appointment scheduling and reminders
  • • Service updates and project information
  • • Important business communications

Message Frequency: Message frequency may vary based on your inquiry and communication needs.

Message and Data Rates: Message and data rates may apply. Please check with your mobile carrier for details about your messaging plan.

Opt-Out: You can opt out of SMS communications at any time by replying STOP to any message. For help, reply HELP.

Data Sharing & Third Parties

We do not sell or share your personal information with third parties for marketing purposes. Your information is kept confidential and used only for the purposes stated in this policy. We may use service providers (such as CRM systems) to manage inquiries and communications, but these providers are bound by confidentiality agreements.

We do not sell, rent, or share your personal information, including phone numbers, with third parties for marketing purposes. SMS opt-in data and consent will not be shared with any third parties.

Cookies & Tracking Tools

Our website may use basic cookies or tracking tools to improve user experience and analyze website traffic. These tools do not collect personally identifiable information for marketing purposes.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

Your Rights

You have the right to request access to, correction of, or deletion of your personal information. To exercise these rights, please contact us using the information below.

Questions or Concerns?

If you have questions about this Privacy Policy or how we handle your information, please contact us:

Policy Updates

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. Your continued use of our website constitutes acceptance of any changes.